Refund policy

PlantWater Satisfaction Guarantee

If you're not satisfied with your purchase, please contact us within 30 days. To receive a refund, the product must be returned (shipping costs are the responsibility of the customer unless the return is due to our error or a verified product issue). Discounts and original shipping charges are non-refundable.

  • Regarding discounts and shipping: You will refund for the discount amount you received.
  • The cost of sending the package to you won't be refunded because the business already paid for that service.